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Service & Support Center

Providing support to our distributors and customers.

After Sales Service Online Portal

Service Center

Our comprehensive suite of service offerings ensures our customers receive a comprehensive support experience. It starts with in-depth product training, which includes instructions for installation, repair and maintenance. We also provide a strong online service, supporting remote operation and direct communication.

For more hands-on support, our team is capable of on-site commissioning, testing and repairs. Additionally, as we understand changing technology needs, we provide system upgrades and planned maintenance, ensuring our clients’ equipment remains at the forefront of efficiency.

Finally, to ensure continuity and minimize downtime, we also offer a dedicated supply of spare parts. Through these services, we aim to provide unparalleled support and a seamless experience to all users.

Spare parts:

Diesel generator Service Kits

Service Kits

Diesel generator Critical Parts

Critical Parts

Diesel generator Electrical Parts

Electrical Parts

Please contact:

parts.au@powerlinkworld.com.au for further assistance

Service Items:

  1. Product training includes guide for installation, repairing, maintenance etc.
  2. Online service includes remote operation and calling directly
  3. On-site debugging, testing and repairing
  4. System upgrade and planned maintenance
  5. Spare parts supplying

After Sales Service Policy

Power Link stands behind the quality of our products and offers a comprehensive warranty against defects in materials or workmanship. If any issues arise, our dedicated after-sales service department will promptly address them with genuine accessories for your peace of mind. You can trust Power Link to provide reliable solutions and support for all your needs. Please refer to the attachment for specific warranty items.

POWERLINK Diesel generators AFTER SALES

POWERLINK AFTER SALES


We are always by your side, and we can provide you the best experience in sales, services and support whether you are a first-time buyer of PowerLink units or a return client for replacement units, parts or other type of goods, our expertise in the industry will offer you the best support.